We operate a personal medical service and try to ensure continuity of care. Goodwood Court is open from 8am Monday to Friday and does not close at lunchtime. The Eaton Centre is open from 9am and will close at the end of morning surgery or 1pm whichever is the later. Full practice nursing services, family planning, midwifery and child health care are available, and our dedicated reception staff are trained to assist you in making the most of our many services. However owing to workload we cannot tolerate wasted appointments. Please arrive on time and if you cannot make your appointment, please phone to advise us. Repeated failure to attend booked appointments will result in removal of your name from our lists

NHS medical registration is free of charge - please complete the appropriate registration documentation which is either enclosed with this booklet or available on request. Registration is limited to those residing within the BN3 postcode area. You may request to see a specific practitioner other than the doctor with whom you are registered if appropriate to your needs – please advise when booking.

If you would like advice about a particular problem, then you are welcome to request a telephone appointment which will usually be between 12noon and 1pm. Calls may be taken at other times but it may be necessary to leave a message.

Sister Elaine trained at the Middlesex Hospital in London before moving to Oxford and Bristol where she trained and worked as a District Nurse. She has gained experience in the needs of practice nursing and has recently passed a Diploma courses in Diabetes as well as Coronary Heart Disease Management and Prevention. Further studies are ongoing to further her interest and to develop new services for our patients.

Sister Debby trained at the Brighton School of Nursing and also works part-time for the Gynaecology Team at Worthing Hospital. She has undertaken specific training in family planning and is responsible for developing the Women's Health services at Goodwood Court Medical Centre. Debby has recently gained a postgraduate degree in Nursing Studies

Some health care provision may be provided by our Health Care Assistants, Ms Debbie Miller or Ms Ann Long, who although trained in specific technical processes and management of certain chronic diseases, may not be able to answer all your questions and will refer you back to the appropriate Nurse or Doctor.

Debbie Miller and Ann Long provide technical assessments for our patients - blood pressure monitoring, respiratory function testing, electrocardiography, osteoporosis screening, weight management and smoking cessation. Debbie Miller also takes most of the blood samples in the practice!  Appointments can be made for these services by contacting reception

Health Visitors employed by SouthDowns NHS Trust provide health visiting services to all our patients. Owing to room constraints, they are not based at Goodwood Court Medical Centre but can be contacted through the local community clinic at Conway Court, Clarendon Road, Hove or by telephone on 728281. Regular baby clinics are held at Conway Court on Thursday afternoons between 2pm and 3.30pm.

We aim to see all our more elderly patients annually and we also advise our infrequent attenders to have a health assessment at least every three years. If you feel you need to be seen, ask for an appointment with your doctor or with our Health Care Assistant by telephoning the appropriate surgery

Other Practitioners working at Goodwood Court Medical Centre

These therapies are not available on the National Health Service through the practitioners at Goodwood Court. You are advised to check on costs and fees in advance of agreement to treatment.

We aim to provide all patients new to the practice with a copy of the major "summary" conditions which are present in their medical records obtained from previous practices - this enables patients to check that the information that we have is accurate. 

Any patient may request to see their medical record - we will ask you to provide proof of your identity before allowing such access. Copies of medical records may be obtained and will be subject to administrative charges for the work involved. Please ask at reception for information.

We do not release medical information to other persons without your written consent. If we receive a request for information we will attempt to contact you, whether or not you have already given consent, in order that you have the opportunity to check the information that we will be sending to the other party.

Confidentiality is maintained and the practice acts in accordance with the Caldicott report.